Contact
Location
Student Services Center
Waterfront Plaza
500 Ala Moana Blvd., Suite 5A
Honolulu, HI 96813
OFFICE HOURS
Monday – Friday, 8:00am – 5:00pm Hawaii Standard Time (except university holidays)
CASHIERING HOURS: HPU accepts in-person cash payments Monday-Friday between the hours of 8:30am-4:00pm Hawaii Standard Time (except for university holidays). Checks, cashier's checks, and money orders may be delivered any time during the Student Service Center’s open hours and will be receipted or processed to the student account the following business day if delivered after 4:00pm. Cash payments are not accepted before 8:30am or after 4:00pm.
We respectfully request that university departments (not students) making deposits request an appointment when possible to ensure coverage and minimal interruption to student services.
To contact departments within the Business Office via email, please choose the appropriate department's email address from the list below and be sure to include your HPU student ID:
- Accounts Receivables and Collections: ar@hpu.edu
- Accounts Payable: apfinance@hpu.edu
- Grants and Financial Aid: gfa@hpu.edu
- General Inquiries: businessoffice@hpu.edu
Phone
To contact the departments in the Business Office via phone, call (808) 356-5272 and select one of the following options:
OPTION 2: Accounts Receivable/Collections (for questions about student account balances, eBill statements, financial holds, making payments, monthly payment plans, and tax form 1098T)
OPTION 3: Grants and Federal Aid (for questions about Perkins Loans, Nursing Loans, and Financial Aid refunds)
OPTION 4: Accounts Payable (for vendor payments, employee expense reimbursements, and P-card questions)
For all other calls, please press 0 (zero).
Mailing Address
HPU Business Office
500 Ala Moana Blvd., Suite 6420
Honolulu, HI 96813