Billing and E-Bills

Billing and E-Bills

General Information

The Hawai'i Pacific University electronic bill (eBill) statement is the official means of generating tuition bills to all students. This is an example of an eBill statement

You will receive an email in your HPU email account when your eBill statement is ready to be viewed online. Your online statement will reflect all activity as of the statement date (i.e., tuition, student fees, housing, meal plans, books, other campus charges, payments, and financial aid credited to your account), a detail of the current term amount due, and the payment due date. The eBill is available at any time through MyHPU, Student Services, View And Pay EBill. The eBill statement can be used as invoice and may be viewable to payers you authorized in Cashnet. For instructions on how to set up a Payer in Cashnet, click here

You are responsible for paying your financial obligations in full by the tuition due date (please refer to the Academic Calendar for each term), regardless of whether or not you receive an email notice. Please also note that because the eBill statement shows charges and credits only up to the statement date, students should check their Activity Details in Cashnet for the most up to date charges and credits to determine what is due by the tuition payment deadline. 

After a student begins the first term, all account details are protected under FERPA. For someone other than the student to discuss account details, a FERPA authorization is required after the first term begins.

Accessing Your eBill

Once logged into cashnet from myhpu, you can:

• View tuition eBill statements

• View all current activity under Activity Details

• Pay tuition online with a credit card, US checking account, or US savings account

• Download and print a copy of the eBill statement for sending check payments to HPU via U.S. Mail

• Set up parents and other third party payers to view account activity and make payments

Payers (Authorized Users) can:

• View the student's tuition eBill statements (only if the student granted this permission)

• View all of the student's current activity under Activity Details

• Pay the student's tuition online with a credit card, US checking account, or US savings account

• Download and print a copy of the eBill statement for sending check payments to HPU via U.S. Mail

Note to Military Students

If you have a Tuition Assistance Voucher (TA) you must submit the signed copy to your Base Advisor at Kaneohe, Pearl Harbor, Hickam, Schofield, or Tripler. Please be advised that your Base Advisor may be different than your Academic Advisor. Your Base Advisor will review your TA and forward it to the appropriate department for processing.

If you are not eligible for TA, you, the student, are responsible for the tuition charges which must be paid by the deadline as outlined in the Academic Calendar for each term.

Military Campus Program (MCP) and online courses are available for students who are eligible for the Military Tuition Waiver Award. Courses taken at the Downtown Campus (DHC) which may include certain online courses may not be included in the Tuition Waiver. Please seek guidance with your Academic and Base Advisors if you have further questions. 

The student is responsible for ensuring his or her account is in good standing with Hawaii Pacific University. Please make sure to check your student account in MyHPU throughout the term to confirm your waivers, should you be eligible, have been applied appropriately. If you have questions about your account balance, email ar@hpu.edu and include your student ID number.

POST 9/11 GI BILL: Please review your eBill statement to confirm you are receiving your Veterans Tuition Benefits. Should you have questions about the amount of the payments, please reach out to HPU's Military Veterans Center at va@hpu.edu.

VOCATIONAL REHABILITATION: According to HPU's billing procedures, we will invoice and apply a contract payment to your student account after the 0% student responsibility period has passed. Please refer to the Academic Calendar each term for these deadlines.  

YELLOW RIBBON: If you have questions about the amount of the payments made on your account, please contact HPU's Military Veterans Center at va@hpu.edu.

If you have further questions about any of these benefits, please refer to the HPU Military Veterans Center page.