Hawai’i Pacific University Security and Safety Department

Timely Alert 

Security and Campus Resources Contact:

Hawai’i Pacific University Security and Safety Department

Aloha Tower Marketplace Security

Security Office 544-1400
Cellular 294-4276

Downtown Campus

Cellular 321-1892

Hawaii Loa Campus

Front gate 236-3515
Security Office 236-3500
Cellular 478-2788

Oceanic Institute

Security Office 259-3170
Cellular 220-2899

Hawai’i Pacific University Counseling and Behavioral Health Services

Hawai’i Loa 236-3578
Downtown 544-1198

Hawai’i Pacific University Chaplain

Downtown 544-9294

Residence Life

Hawai’i Loa 236-3540

Outside Agencies (Police, Fire, Etc.) Contact Information

HPU Security

Experience HPU

About HPU

About Us: Hawai’i Pacific University Security and Safety Department


Hawai’i Pacific University has security at its Hawai’i Loa Campus and Downtown Campus.  Hawai’i Pacific University has a Security and Safety Director along with three in-house security officers.  These in-house security officers are assigned to the Windward campus.   The balance of officers assigned to the Windward and Downtown campuses are from a contracted security firm.  Security personnel are trained in:  AED, First Aid, cardiopulmonary resuscitation; patrol procedures; traffic control, report writing; human interaction; and enforcement of the Campus and Student Codes of Conduct.  Security personnel do not carry firearms and do not have arrest powers.   Security personnel are responsible for maintaining public order on campus.  The approach to this responsibility is with professionalism and discretion and with the understanding that service to the campus community is paramount.

Campus Security on the Windward Campus has officers on duty 24 hours a day, seven days a week.   Downtown Security hours are from 6:00 am to 10:00 pm on weekdays, or 6:30 am to 5:30 pm on Saturdays, or 7:30 am to 7:30 pm on Sundays.

The Windward Campus has two security offices, one located in the main building (AC) ground floor and a second in the Dining Commons, ground floor.  There is also a front gate staffed 24 hours a day.  The primary HPU Windward Campus Security phone number is 808-236-3515, or from an HPU land line is 33333.  The Director for Security and Safety is available by dialing from an HPU lane line 22222.  HPU Downtown Campus Security does not have an office but are visible on Fort Street Mall.  HPU Downtown Campus Security phone number is 808-753-7304. 

Windward Campus Security monitors CCTV systems, supervised by the University’s IT Division that will monitor many interior public areas, labs, high-risk areas on both the Windward and Downtown campus.  Presently 32 cameras on the Windward Campus and 17 cameras at the Downtown Campus assist in security in monitoring campus.

Reporting Crimes and Emergencies

Whether it happens to you or you are a witness, you have the responsibility to report a crime.   If a crime occurs on or around campus, report it immediately to HPU Security or the Honolulu Police Department (HPD).   HPD has primary jurisdiction over the areas surrounding HPU’s campuses and is generally called for any incident, crime, or emergency that is outside of the authority of HPU Security.

 Non-emergencies contact the campus security at 236-3515 (Windward) or 753-7304 (Downtown) or 911 for emergencies.  Note: All those using HPU landlines must dial #-9-1-1.  Whenever possible, the actual victim or witness of the crime should call the police directly.  Firsthand information is always more accurate and complete.  If someone merely gives you information and leaves, please include this information.  There are Emergency Phones on the first or second floor of each Residence Hall; these phones are directly linked to HPU Security at the Front Gate and also call #-9-1-1.  The HPU Front Gate is staffed 24-hours a day by a trained security officer.  The Front Gate Security Officer will dispatch the appropriate Security Officer or contact HPD, firefighters or paramedics/EMTs to handle the call if necessary.

The HPU Security officers are in constant radio contact with other HPU Security Officers who are stationed or roving throughout the HPU community and available to respond to situations as they arise.

On receiving information concerning an incident, a security officer or police officer will investigate the incident, document the information, and take appropriate action.  Hawai'i Pacific University Security may work with the Honolulu Police Department and other state and federal agencies.   Cases are adjudicated through the county in which the incident occurred and/or through the university’s judicial system.


Fire Safety and Systems
Wayne Fernandez

Fire Systems and Maintenance
Rap Craig

Angela Botelho