Undergraduate Academic Advising | Hawaii Pacific University

Undergraduate Academic Advising

Hawai‘i Pacific University believes that academic advising is an integral part of a student's educational experience. As advisors, we are committed to preparing students for success in the academic setting by assisting students in the development of skills to define and achieve their academic goals. Our cohort advising model enables students to develop a collaborative working relationship with a professional advisor. Through mentorship, students are able to define and implement sound educational plans that are consistent with their personal values, goals, and career plans.

Undergraduate Professional and Faculty Advising

 Professional Advisors

Professional Advisors assist students with the transition into college, as well as finding and understanding the major and degree plan that’s best for them:

  • Primarily work with undergraduate first year, sophomore, and first semester transfer students.
  • Provide students with tools and resources to help them succeed at HPU.  
  • Work primarily under one college, and are experts in the requirements for that field.
  • Help to map out a student’s 4-year degree plan.
  • The General Professional Advisor works with undeclared students.

 Faculty Advisors

Faculty advising begins at the time a student has declared a major or is assigned to the faculty by their department and/or college. 

  • Primarily work with Undergraduate Junior and Senior students.
  • Experts in possible career fields, courses, and experiences that can best prepare students to reach their goals.
  • Evaluate students degree progress, Petition to Graduate, and Graduation Audit of their degree completion.
  • Check out your Degree Plan to see who your faculty advisor is. Email them to set up an appointment. 

Frequently Asked Questions

  • When can I access registration?

    • New First-Year Students: Your advisor will register you for your first semester classes upon completion of your pre-registration form. For more information, please visit New First-Year/New Transfer Student Resources.
    • New Transfer Students: You will be able to register once you have paid your deposit through the Admissions Office. Doing this before scheduling an advising appointment ensures your advisor will be able to assist you efficiently. For more information, please visit New First-Year/New Transfer Student Resources.
    • Continuing Students: Please visit the Registrar's posted Registration Schedule for dates according to your Class Standing (e.g., Freshman, Sophomore, Junior, or Senior).
  • How do I add and/or drop a course?

    • How to Register
    • How to Drop a Course
    • *Undergraduate New Freshman, Undergraduate and Graduate Special Status, Dually Enrolled High School, Academic Foundation Program, Visiting, and Exchange students cannot register online and must submit an Add/Drop Form to their advisor.
  • How does the registration waitlist work?

    • Please visit the Registrar's posted Waitlist Procedures for information on how to Waitlist for a course, what to do when you receive a notification, and other FAQs.
  • I have a hold that is preventing me from registering. What can I do?

  • I am encountering errors while registering for courses and I'm not sure what they mean. What should I do?

    • Contact your advisor and include a screenshot or description of what the error says.
  • Is there a deadline for me to make changes to my schedule?

    • Please visit the Registrar's posted Academic Calendar for all registration dates and deadlines.

For more information, please visit the Business Office website.

Student Services Center

Waterfront Plaza

500 Ala Moana Blvd., Suite 5A

Honolulu, HI 96813

 

PHONE: (808) 356-5272

  • Payments, payment plans, refunds (all types), holds, late fees, eBills, tuition, fees, your balance, 1098-T, payment portal: OPTION 2
    Perkins Loans, Nursing Loans: OPTION 3 

EMAIL: studentaccounts@hpu.edu 

*Please include your Student ID with all inquiries.

For more information, please visit the Financial Aid website.

MAILING ADDRESS:
Hawaii Pacific University
Financial Aid Office
500 Ala Moana Blvd, Suite 5A 
Honolulu, HI 96813

PHONE:
Toll Free: 1-866-225-5478 or Direct: (808) 544-0253
FAX: (808) 544-0884

EMAIL: financialaid@hpu.edu 
*Please include your Student ID with all inquiries.

Active Duty and Veterans can apply for various benefits through our Veterans Affairs (VA) office. For more information on the application and eligibility requirements, please visit the VA's Using Benefits page.

ADDRESS:
Military/Veterans Center
900 Fort Street Mall, Suite 200 
Honolulu, HI 96813

PHONE:(808) 356-5222

EMAIL: va@hpu.edu 
*Please include your Student ID with all inquiries.

Contact Us

Need more help? Send us an email, give us a call, or visit us today!

Academic Advising Center
Waterfront Plaza, Tower 6, Suite 440-I

500 Ala Moana Blvd.

Honolulu, HI 96813

Phone: (808) 544-1198

Email: advising@hpu.edu 

Please include your Student ID in all inquiries and correspondence.

 

Hours of Operation:

Monday to Friday, 8:00AM-5:00PM (HST)

Saturday, Sunday and all University Holidays, CLOSED

Please reference the Academic Calendar to see University Holidays.