Residence Life

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Frequently Asked Questions

Please review the following questions for some of the most frequently asked questions for on-campus students living in the residence halls. Many of the most common questions about living on campus are also answered in the Residence Life Information, Policies, and Procedures (2015-2016) section listed in the HPU Student Handbook. Other answers follow below.

Housing Applications

  • When will the on-campus housing applications be available?
    • Applications are available for those starting spring 2016. New students accepted during early action period may apply after December 11, 2015 for priority consideration. All new first-year, freshmen after January 15, 2016 will then have access to the application. To apply, students must log onto HPU Pipeline. Click on the New Student tab. The housing application is located in the left column.
  • What is the security deposit? When is it due? Is it refundable?
    • A $400.00 application deposit is required in order for the Hawaii Loa Housing Application to be processed. Receipt of the application deposit places the student in the “applicant pool” and does not guarantee a space in University housing. The application deposit will be refunded if the applicant does not accept the housing offer or cancels before May 1.
    • The total $400.00 deposit converts to a security deposit after housing is accepted for the spring 2016 semester or 2016-2017 academic year. Individuals who applied for the 2016-2017 academic year and cancel their housing by May 1, 2016 will receive their Application Deposit back.
    • If you accept housing and cancel after May 1, 2016 or during the occupancy term, this Security Deposit is non-refundable and you forfeit the $400 Security Deposit.
    • If you become a resident, this Security Deposit is to cover any potential damage to rooms, common areas, bathrooms and furniture in all of these areas. It is refundable, minus damages, at the end of the year. 
    • If you are on the waitlist and are never offered a space in the residence halls, the Application Deposit is refundable.  <back to top>

Important Dates

  • When do the residence halls open for spring 2016 semester?
    • Friday, January 15, 2016 at 8:00 a.m.
  • When do the residence halls open for fall 2016 semester?
    • Monday, August 22, 2016 at 11:00 a.m..
  • When do the residence halls close for fall 2016 semester?
    • Monday, December 12, 2016 at noon
  • When do the residence halls open for spring 2017 semester?
    • Friday, January 13, 2017 at 8:00 a.m.
  • When do the residence halls close for spring 2017 semester?

Money Matters - Affording Housing

  • What are rates for on-campus housing?
    • The 2015-2016 and 2016-2017 rates for a double room is $3,915.00 per person per semester; for a triple room is $2,800.00 per person per semester.
  • What are rates for meal plans? All residents are required to choose one of these two meal plan option.
    • The 2015-2016 rate for 10 meals/week is $2,690 per semester; for 14 meals/week is $2,890 per semester.
    • The 2016-2017 rate for 10 meals/week is $2,824.50 per semester; for 14 meals/week is $3,034.50 per semester.
  • What do these rates include for residents?
    • Access to HPU Student Center, Fitness Center, common spaces of residence halls
    • Resident Advisors in each residence hall for community building, conflict resolution, safety, security, emergency response
    • Residence Life Coordinator (full-time professional staff) living on campus for community development and incident response
    • HPU Security
    • Residence Life events and programming including Residents Activities Council events, Residence Life events and university and community resources
  • What types of payment arrangements are made?
    • Full payment of housing fees, including room and meal charges, is due with tuition before the start of each term.
    • If you are unable to make a full payment by the published deadline, you are encouraged to utilize the Tuition Management System. HPU has a service agreement with a third party service provider, Tuition Management Systems, to administer our Monthly Payment Plan. The Monthly Payment Plan allows you to pay your education expenses over 5 monthly payments beginning July 5 for Fall and December 5 for Spring. This service is available at a low cost of $42 per semester or $62 per year. If you select this option, you will receive more direct information from Tuition Management Systems and when you choose to register with TMS you will need to select your housing and meal expenses, in addition to your tuition expenses. For more information:
  • How do I make a payment?
    • You can make a payment online through your HPU Pipeline account. Click on the eBill Quick Link.
  • Can I use Financial Aid?
    • Many students utilize financial aid to make their education possible. Financial Aid will always cover tuition and fees first. If there are ample funds remaining, then housing expenses can be deferred through financial aid. If a student has some financial aid to put towards their housing expenses (but not quite enough), the student will need to consider a payment plan through Tuition Management Systems as discussed above.
  • What if I have special circumstances like scholarships, Yellow Ribbon, or GI Bill benefits?
    • There are always special circumstances for families and students. Residence Life has experience working with a variety of HPU scholarships, the Yellow Ribbon program and GI Bill. If you are interested in utilizing these benefits (or other programs not listed here), please contact Residence Life directly to ensure that your specific questions can be addressed. <back to top>

Living on Campus

  • How do I get mail?
    • Each resident is assigned an individualized mailbox. Your mailing address will be:
      c/o Residence Life
      45-045 Kamehameha Highway
      Kaneohe, HI 96744
    • If you receive a package, you will receive a package slip in your mailbox and you will need to pick up your package at the Hawaii Loa Student Center.
    • Mail is delivered Monday-Friday (except on University of Federal holidays) to student mailboxes in the Student Center (below the Dining Commons) by late afternoon.
  • Can I send packages to myself before I arrive?
    • You may send packages to arrive on August 9, 2016 or later. Please do not send packages before this time.
  • Do you have a Dining Commons and meal plans?
    • The Samuel N. and Mary Castle Dining Commons is centrally located in the Hawaii‘i Loa campus residence life area. The Dining Commons (DC) provides an attractive setting for selected campus activities, as well as for daily meal service for students, faculty, and staff. The Snack Bar located adjacent to the Dining Commons offers sandwiches, beverages, and snacks for students during the evening hours.
    • The residence hall meal plan provides either 10 meals per week and $75 Dining Dollars or 14 meals per week and $75 Dining Dollars depending on the plan a student selects. These meal plans and Dining Dollars are currently only are redeemable in the Dining Commons or the snack bar. Meals not used within one week’s time do not carry over into the following week or semester. Meals can not be "shared" with guests or other students.
    • Dining Commons Hours
      • Monday - Friday: Breakfast 7:30 a.m. - 8:30 a.m.; Continental Breakfast until 9:00 a.m.; Lunch 11:45 a.m. - 1:15 p.m.; Dinner (7 days a week) 5:15 p.m. - 6:45 p.m.
      • Weekend/Holiday: Brunch 10 a.m. - 11 a.m.
    • Snack Bar Hours
      • Evening Hours Only (Sunday - Thursday) 8:30 p.m. - 11:00 p.m. (Grill: 8:30-10:30pm)
  • Can I set up cable in my room?
    • Cable TV service is available for installation in most rooms. Residents are responsible for installation and monthly charges. In the event of housing reassignment, the cost associated with changing cable service is assumed by the resident. Only one cable account may exist per room. Residents are responsible for working with the cable provider to end/cancel the service at the end of the time of residence.
  • Where is the Fitness Center? What is available there?
    • The Fitness Center is configured with fitness equipment, including a treadmill, cross trainer, recumbent bikes, benches, power rack, and an assortment of weights. The Fitness Center is managed by the Athletic Department and hours are established for each semester and will be clearly posted.
  • Intercampus Shuttle
    • There is a shuttle between the downtown and Hawaii Loa Campus for all HPU students. Students have priority on the shuttles. Shuttle schedules (to give you an idea what this service has looked like) are available.
  • Are residents permitted to have cars on campus?
    • Students living in the halls that own vehicles and wish to park on campus must purchase a RESIDENT PARKING DECAL for the semester. Room-and-board fees paid by residence hall students do not include the parking decal cost or imply an authorization to have a vehicle on campus. Residents must pay for the decal at the Bookstore (at Hawaii Loa campus only) and pick-up their decal directly from Residence Life during business hours.
  • Student Center
    • The Student Center is located on the lower level of the Dining Commons Building on the Hawaii Loa campus. Students may enjoy the facilities for study groups and recreational purposes. A large screen television, pool table, ping pong table, board games, computers, tables, chairs, and other amenities are provided. Some cleaning equipment is available to residents in the Student Center. <back to top>

Housing Assignments

  • Can I request a specific hall? Roommate? RA?
    • Most students indicated roommate preferences on their Housing Application. Residence Life will take requests into consideration, but can not guarantee specific requests.
  • When will I find out who my roommate is?
    • Residents will receive an email by early August 2015 with the name of their roommate. Residence Life encourages all residents to get in touch with their future roommate and begin building a relationship over email, phone or other social media.
  • What do the rooms look like?
    • There are six residence halls on campus here at HPU. They are: Ilima, Kukui, Lehua, Lokelani, Melia and Mokihana. Each building houses about 30 residents with one Resident Advisor. <back to top>

Getting Involved on Campus

  • How can I get involved on campus?
    • Residents Activities Council did a lot of fun events last year including: Ice Skating, Dinner and a Game events to support HPU Athletics, bowling, shopping trips to Aloha Stadium Swap Meet and Waikele Outlets, visited the Byodo-In Temple, Honolulu Zoo and HPU plays as well as many other fun events. The Super Halls competition (you guessed it, a competition between residence halls) is held each year and includes basketball tournament, 3D puzzle building competition, Egg Hunt and more.
    • Resident Advisor Events - HPU RAs plan cool events. RAs are expected to have fun, interesting, thought-provoking and community-building events in their halls and with other halls. RAs work to integrate their own strengths and passion while taking resident interests into consideration when planning experiences for residents.
    • Residence Life Events - There are some standing Residence Life traditions which have been around longer than any of the staff. We will carry the torch for tradition as long as you, our residents, get involved!
      • Haunted Halls - get creative, come up with a theme and work together as a team to put together the best Haunted Hall just before Halloween each fall
      • Da Freakshow - Residence Life collaborates with Student Life to present HPU's annual talent show - Da Freakshow each spring. Hone your talent and plan to audition at the beginning of spring semester!
      • Other important events include opportunities for conversation about relationships, fiscal matters, finding your own housing for next year, service in the local community and at HPU and about just about any other topic under the sun.
    • Resident Advisor Applications - The hiring timeline for Resident Advisors for each academic year begins the preceding Winter Break. Resident Advisor applications for 2014-2015 were due February 24, 2014.
    • Center for Student Life
    • First-Year Programs
    • Student Government Association
    • Registered Student Organizations<back to top>

Other questions to add? Send your question to Residence Life and if it applies to other students and families, we may add it here! <back to top>